Information

Delivery Time=Processing Time+Shipping Time

Our estimated delivery date is based on several factors, including the destination address, and the time we assemble and prepare your items for shipment.

Shipping fees are calculated based on the package weight and the destination.

For example, if you order a dress, it will need 1-2 business days of processing time and 8-14 business days of shipping time. Therefore, you are expected to receive it in 9-16 business days.

(*The processing time may vary for different items. Once your order is placed, you can check the order shipping info from the online order status page. We will also inform you through your registered email.)

Due to the abnormality of the logistics provider caused by the COVID-19, there may be a 2-4 days delay in processing your orders.

Note for taxes:
For most countries, you do not need to pay for importing fees, duties, or VAT(Valued Additional Tax). However, for some limited countries (especially for some European countries such as Germany, Italy, UK, and Canada), you may need to pay duties or VAT according to the corresponding levying rules.

We offer international shipping for most destinations of the world. The standard shipping will take 8 to 14 business days with extra 1 to 2 business days of processing time for every order. If you have any further questions, please contact our customer services at service@shopcozy.com.